Contact & Support
How can we help?
Start in the IDJNOW Help Center for fast answers, product questions, gear guidance, and request tracking. Search common questions first, or submit a request if you need help from our team.
Step 1
Search the Help Center
Find answers for orders, shipping, returns, product help, tax exempt requests, showroom info, and more.
Step 2
Submit a Request
If you still need help, send us the details and we’ll route your request to the right team.
Step 3
We Follow Up
Requests are tracked so our team can review, respond, and keep your support history organized.
Quick Contact
Call or Text Us
1-800-355-7746
Have a quick question? Call or text us during business hours.
Hours
E-Commerce Support
Eastern Time
Monday - Thursday: 9am - 7pm
Friday: 10am - 6pm
Visit Us
Babylon Showroom
Visit our Babylon, NY showroom for local gear help, product questions, and in-person support.